1. We accept Visa, Mastercard, American Express and Discover/Novus credit card payments. We also accept Paypal. Our shopping cart is secured by Thawte and is 128 bit encrypted. All prices on our site are in US Dollars.

2. Shipping is included in the price of each CD - there are no additional charges for shipping. We also offer FREE delivery confirmation in the US.

New York State Residents must pay 8.5% sales tax, which will be automatically added to your order when you use our shopping cart.

3. We Prefer that you use our ONLINE SHOPPING CART. But you can also pay by: Registered cash or money orders made payable to Razorback Records. You can choose to pay offline by mail when you checkout.

4. Customers from WITHIN THE USA can order by clicking the shopping cart button for each item. Customers from OUTSIDE THE USA must order by clicking the link just below each shopping cart button that says "non-us customers click here to order".

5. No Personal Checks

6. If you want to order online but don't want to use our shopping cart, you may send your payment through Paypal to: bonesaw013@aol.com

7. CDs are shipped in their plastic jewel cases in the US. CDs are NOT shipped in their plastic jewel cases outside the US (they are shipped with all their inserts/booklets and traycards, however). NON-US CUSTOMERS: IF YOU WOULD LIKE YOUR CDS SHIPPED IN THEIR PLASTIC CASES YOU CAN DO SO FOR AN ADDITIONAL $2 PER CD. WHEN YOU GO TO CHECKOUT, THERE WILL BE A LINK TO ORDER THE CASES ON YOUR SHOPPING CART PAGE!

NOTE: We have generally found that packages sent overseas are less likely to have problems with foreign customs if the packages are kept small. Sending CDs without the plastic cases keeps package sizes to a minimum. If you add cases to your order, it will increase the size and weight of the package and also increase the likelihood of the package being inspected by customs.

Razorback Records is not responsible for customs fees or confiscated packages regardless of size or weight.

Rest assured that if you choose not to add the plastic cases to your order, your item will be well packaged and protected against damage.

8. ALL ORDERS SHIPPED FIRST CLASS OR AIRMAIL WITHIN 24 - 48 HOURS

9. Return Policy: We will accept returns ONLY if the CD has become damaged during shipping. We will NOT accept returns just because you don't like the CD, or because you already own it and didn't realize it, nor will we accept returns for any other reason. If your jewel case is damaged during shipping, we will gladly send you a replacement case free of charge.

10. Lost/Stolen policy: Razorback Records accepts no responsibility for packages lost or stolen in the mail unless you pay the extra fees for either delivery confirmation or registered airmail shipping. These fees are completely optional, but if you choose NOT to pay them, we will not send you a replacement package should your order get lost or stolen. We ask that you wait at least two weeks before contacting us to report a missing package, as sometimes the US postal service can be quite slow.

Fees:

Registered Airmail (Outside the USA): $8.00 US

11. Order $50 or more from our website and receive an automatic 10% discount! This offer is good ONLY for orders through www.razorbackrecords.com. (Not valid for wholesale orders).

12. Once you place your order, you may check its status at any time by going to our Order Status Page and entering the invoice number from your receipt. If you are having trouble with the status, you can always email us to see if your order was shipped. If you have purchased delivery confirmation or registered airmail shipping with your order, the tracking number will be displayed on your order status page.

Send Orders To:

Razorback Records
PO Box 321
Farmingville, NY 11738
U.S.A.

Email: WNocera@aol.com